Return Policy

We have a 14 day return policy on items less than $5000 dollars. Items valued greater than $5000 will not be eligible for return, along with custom items. This means after receiving your item if you request a return you will be denied. We believe in personalizing each item custom upon request to assure excellent quality jewelry. 

All moissanite gemstones sold by Luminate Z include a 1-year warranty.

All gemstones at Luminate Z are GRA Certified. GRA (Gemological Rating Laboratory of America) is the standard of excellence recognized in gemstones services worldwide. Upholding top technicians and gemologists that have allowed the evolution of Moissanite gemstones.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging for items valued under $5000 dollars. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Address: 22543 Ventura Blvd Ste 220 PMB 836 Woodland Hills, CA 91364

You can always contact us for any return questions at


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Incorrect Order Evaluation Steps: 

1. Email order number and a photo of order received to

2. Expect an email within 2-3 business days for a status update, if liable a full refund or an exchange can be accommodated.

3. All refunds will be issued to card used for purchase. Store credit is applicable if requested. 


Unfortunately, Items valued greater than $5000 will not be eligible for return. We cannot accept returns on sale items or gift cards. Store credit is applicable if requested. 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Exceptions apply.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at

All About Moissanite: A Sparkling History

Have you ever wondered what is moissanite? Are moissanite diamonds fake? How is moissanite different from a diamond, and what makes it so special?
This brief blog post will cover the history of moissanite, moissanite’s unique optical and chemical properties, and why you should choose moissanite instead of a diamond. Learning about moissanite makes buying your moissanite earrings, moissanite wedding bands, and moissanite tennis bracelet more special.

Moissanite Discovery

In 1893, Nobel prize winner Dr. Henri Moissan discovered natural moissanite in a crater located in Arizona; the stone was named after him as an honor and recognition, moissanite.
Natural moissanite is very rare and only found in small quantities in specific geological formations such as kimberlites, lamproites, and meteorites. Due to its rarity, natural moissanite is incredibly expensive.

What is Moissanite?

Because natural moissanite is so rare, scientists discovered a way to reproduce moissanite in a lab mimicking the natural version. Charles & Colvard, a gemstone and jewelry manufacturer, pioneered the production of synthetic moissanite in the 1990s, establishing themselves as the original creators of this distinctive stone.

How Moissanite is Made?

Synthetic moissanite is created with intense pressure and heat in a controlled laboratory setting. The lely process is a method used for growing large silicon carbide crystals by heating high-purity silicon and carbon in an inert atmosphere under supervision. Producing moissanite is time-consuming, typically taking around 2-3 months just for a single gem. The moissanite crystals are then cut and faceted into many popular shapes commonly found with diamonds and gemstones, ready for setting.

Moissanite Composition, Optical Characteristics & Durability

Chemical Composition: The chemical composition refers to how natural moissanite is made. Moissanite is composed of silicon carbide (SiC), where a carbon atom is surrounded by four silicon atoms arranged in a tetrahedral form.
Optical Characteristics: Moissanite is known as the world’s most brilliant gemstone–even more brilliant than a diamond. This fire is measured on the refractive index scale, a way of evaluating how much light passes through the mineral. Moissanite has a refractive index of 2.648-2.691, and a dispersion of 0.104 with an adamantine luster and noticeable double refractivity. Double refraction is when a beam of light enters a material and undergoes a phenomenon where it is slowed down, bent, and splits into two separate rays. This doubling can be viewed under 10X magnification.
Durability: Moissanite measures 9.25 on the Mohs scale of hardness, a convenient way of identifying minerals and their scratch resistance tendencies. The scale rates objects from 1-10, with diamond as a 10 and talc a 1. This high rating means moissanite is durable and hard, perfect for wearing as an engagement ring, a bracelet, moissanite wedding bands, moissanite necklace, and so much more.

Endless Possibilities

Moissanite is widely accessible for those who seek a sustainable, eco-friendly, and socially conscious alternative than natural earth-mined diamonds and gemstones—but with all the unique optical and chemical properties of natural moissanite, making it a stand-out, high-quality, valuable stone that is worthy of investment and has some resale value.

Shop with Us

Whether you seek to buy moissanite bracelet gold, or other designs, allow to be your trusted source for bespoke moissanite jewelry set into precious metals for all your  Luminate Z special occasions. Choose from brilliant round cut, princess cut, emerald cut, Asscher, cushion, and more with the endless versatility of lab-created moissanite. 
Is moissanite worth buying? Our FAQ page will answer any questions you may have.

Moissanite: Easy Cleaning & Care Guide

Regularly cleaning and maintaining any fine jewelry extends the life of the design. This blog post will cover common topics, such as: Can I wear moissanite in the shower? What not to do with moissanite jewelry and regular jewelry inspection.

How Long Do Moissanite Rings Last?

The Mohs hardness scale is a convenient way of identifying minerals and their scratch resistant tendencies from 1-10.

Moissanite vs. diamond–which is more scratch resistant? Is moissanite a good diamond alternative? Diamond rates 10/10, famous for its hardness. Moissanite is a 9.25, making it remarkably durable and suitable for everyday wear--moissanite is easy to maintain because of its resilience and hardness.

What Can Damage a Moissanite?

Taking care not to knock, drop, do heavy lifting, laborious work or workouts, household cleaning with harsh cleaning products, and other strenuous activities will keep your jewelry from potential damage.

Nothing is indestructible–interactions with other objects may chip, break, or scratch your moissanite jewelry.

Caring for Moissanite Jewelry at Home

Luminatez offers a complimentary patented cleaning solution upon purchase. This solution is mild and will not corrode metal or make moissanite cloudy.

We also recommend the at-home warm soapy water method for regular cleaning. This includes very mild dish soap and warm tap water. Marie Claire recommends Dawn soap, an affordable, easy-to-find, and safe choice for a cleaning agent.
    • Mix a few drops of soap in a bowl that is not made of plastic.
    • Leave the moissanite jewelry soaking in the mixture for a few minutes, loosening the debris.
    • Gently scrub the piece with a new ultra-soft toothbrush paying attention to the settings (prongs). underneath the stones and around crevices. Using a brush loosens the debris and bacteria.
    • Run cool, clean tap water on your piece, whether it is a moissanite ring, moissanite diamond chain, moissanite drop earrings, and engagement ring.
    • Pat or air dry.
    • Storing your moissanite jewelry safely with our customized plush jewelry boxes protecting it from accidents, loss, and damage when they aren't worn.

Moissanite Jewelry Maintenance & Repair

We offer a full menu of moissanite jewelry repair (prongs, clasps, polishing, buffing, cleaning, and
If you are looking for a moissanite ring repair
near me we extend our services nationwide online fulfilling requests
with a few simple steps. This process includes repair forms and a transparent, easy in-take on our end. Different prices are listed on our menu for your viewing convenience.

Key Takeaways

Can I wear my moissanite ring every day? Moissanite is hard and durable, ideal for everyday.
If you have recently purchased your first piece of moissanite jewelry, whether it be moissanite rings, moissanite earrings, or a moissanite chain, taking care of fine jewelry is important.

Brilliantly Beautiful

Luminate Z is a moissanite and co specializing in luxurious moissanite jewelry. Some of our collections include moissanite and white gold rings, moissanite Cuban links, and moissanite custom designs. Shop us today and discover why we are different.